APN configuration instructions

In order to ensure that your device works properly, we advise you to set it up as follows:

  • Insert the SIM card in the device
  • If no parameter is set, the device automatically reads the APN “pepper”
  • If you are prompted to configure the APN, enter the name “TM” (If you have activated the public fixed IP address service, use the APN “JTFIXEDPUBLIC”)
  • If you are asked for a username and password, leave the fields empty
  • Turn on data roaming on the device
  • Turn on the data connection

Below are some additional parameters that you might find useful (but if you are not asked, you can feel free to ignore them):

1. SMS : Service Center: 447797704000

2. MCC: 234

3. MNC: 50

4. Operator Code (PLMN): 23450

Please note: If the APN has to be configured by SMS, make sure that the device receives the command successfully. In particular, remember to put 00 or + before the Things Mobile number (for example 00882... or +882...) when you send an SMS message from another operator to a Things Mobile SIM card. Similarly, remember to put 00 or + and the country code before the number (for example, 0039 or +39 for Italy) when you send an SMS message from Things Mobile to another operator.