Shared credit
Find out all about account credit: from management to manual and automatic recharging
- Why has the credit in my account decreased from €12.00 to €10.80 even though I have not used the SIM card?
- What forms of payment are accepted?
- Does the credit in my account have an expiration date?
- Is it possible to recharge less than €30?
- What recharge amounts are available?
- What is the IBAN for recharging by bank transfer?
- How do I recharge the credit in my account?
- How often do I have to recharge?
- Is it possible to replace a SIM card with another SIM card and keep the same number and credit?
- Setting up automatic recharging for shared credit
- Why has the shared credit account not been updated after the activation of the SIM card?
- Is a notification sent when the credit is about to run out?
- Where can I check the remaining credit in my account?
- Is the credit included with SIM cards added to the shared credit in the account?
- I recharged my account but the credit has not appeared. What do I need to do?
- Is it possible to set up automatic recharging for the credit in the account?
- Is the credit shared by all of the SIM cards in the account?
- Is it possible to allocate credit to individual SIM cards instead of sharing it among all of the SIM cards in an account?
- How long will the credit take to appear?
- I recharged by bank transfer and I need the credit urgently. What can I do?