Returns, refunds and withdrawal
Returning a SIM card or withdrawing from a contract is simple.
- Instructions for terminating the contract
- Is it possible to terminate the contract for a SIM card?
- How do I get a refund for a SIM card?
- I would like to terminate my SIM card contract. What do I need to do?
- How do I return a product?
- Is there a charge for contract termination?
- Asking for a refund for a SIM card that was ordered from the online shop but never delivered
- What happens if I receive a faulty SIM card?
- How long does it take to process a refund?