Problems logging in to the account, with the message “Username not recognized”

If you have not completed the registration procedure yet, follow this link https://www.thingsmobile.com/registration and enter all of the necessary information in the form. You will be sent an email with your IoT Portal login credentials. If you have already completed the registration procedure, please note that your username will be the email address that you used to register and you can recover your password by following this link: https://www.thingsmobile.com/login?step=forgot_pwd. If you are still unable to log in, please email our Customer Service team at support@thingsmobile.com.